Shipping policy

Order Processing & Shipping

  • Production Time: 3–5 business days (all items are custom-made to order).

  • Shipping Time: 3–4 business days via U.S. carriers.

  • Total Estimated Delivery: 6–9 business days on average.

📌 Note: Processing and shipping may take longer during holidays or peak seasons. Delays due to weather or carrier issues are out of our control, but we will notify you if significant delays occur.

Rates & Tracking

  • Shipping Costs: We charge a simple flat rate for orders below a specific dollar threshold.

  • Tracking: You will receive a tracking link via email as soon as your order ships.

Need Help?

  • Missing or Delayed Packages? Contact us at help@kairnu.life within 30 days of your estimated delivery date so we can assist with a carrier claim.

  • Questions? Reach out anytime via our Correspondence page or by email (help@kairnu.life).

Policy effective as of June 23, 2026.